Contact Us is a site developed by the largest confectionery in Belgium L'Univers de la Gourmandise.

Satisfying all candy fans is the central point of our philosophy for us. This is why, if you have any questions, we invite you to contact us. A dedicated and attentive team will take the time to help you and answer your questions by e-mail ([email protected]) or by telephone (+32 (0)69/767 886). We can be reached Monday to Friday from 8:30 a.m. to 4:30 p.m. (no after-sales service on weekends and public holidays). You can also contact us via Facebook:

Would you like to contact us or go directly to our store?

Here are our fulll contact details:

The Universe og Gluttony

(Fladis sprl /VAT: BE 0597.600.667)

Quai des Vicinaux 24/1
7500 Tournai - Belgium
Tel:+32 69/767 886 
Email:  [email protected]

Our Times

Monday: 9a.m. - 6 p.m.
Tuesday: 9 a.m. - 6 p.m.
Wednesday: 9 a.m. - 6 p.m.
Thursday: 9 a.m. - 6 p.m.
Friday: 9 a.m. - 6 p.m.
Saturday: 9 a.m. - 6 p.m.
Sunday: 10 a.m. - 5 p.m.

Information on online dispute resolution pursuant to Art. 14 para. 1 of the ODR (Online Dispute Resolution):

The European Commission allows consumers to resolve disputes online on one of its platforms, in accordance with art. 14 para. 1 of the ODR. The platform ( acts as a site where consumers can try to resolve disputes arising out of court. purchasing goods or services online.